Lean Customer Development: Building Products Your Customers Will Buy

by Cindy Alvarez

Cindy Alvarez is currently Director of User Experience at Microsoft – and she knows exactly how to build products that users not only need but are actually willing to buy. In this book, she shows you how to identify real customer needs with minimal effort – and avoid building the wrong thing: using “Lean Customer Development.”

The concept is closely tied to Eric Ries’ Lean Startup, but it focuses specifically on the phase before the MVP: How do you even know there’s a real problem? And whether your idea solves it?

You’ll learn, among other things:

  • How to conduct interviews that actually yield insights – even if you’re not a trained researcher.
  • Why it’s crucial to focus on your target audience’s problems, not your solution.
  • How to systematically collect and interpret customer feedback – without getting derailed by outliers.
  • How to get stakeholders on board – especially important in larger organizations.

If you’re building products – whether as a founder, product manager, or developer with a side project – this book is worth its weight in gold. It’s easy to understand, hands-on, and full of practical templates, sample questions, and step-by-step guides you can apply right away.

A clear recommendation for anyone who wants to validate their idea instead of developing on gut feeling.

🎧 Suitable as an audiobook? Due to the printed interview guides and tables, it works better as a complement to the print (or e-book) version.

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